Onboarding Services

Whether you need to accelerate adoption of your Salesforce implementation or ramp employees, partners, or customers more quickly, Luminosity Group's onbaording services can help.

Process Adoption

If you build it, will they come? Or if you automate it, will they use it? Many of our customers are automating business processes inside of Salesforce technologies and have asked us to create multimedia training to help accelerate adoption. We've developed process adoption training for a variety of Salesforce capabilities including:

  • Managing leads for direct and indirect sales
  • Creating accounts and opportunities
  • Registering deals
  • Searching for content
  • Delegating user administration

...and variety of custom processes. Our methodology leverages a set of principles based on the research of Richard Mayer, Roxanne Moreno, and other prominent learning researchers:

  • Multimedia Principle: Retention is improved through words and pictures rather than through words alone.
  • Modality Principle: Students learn better from animation and narration than from animation and on-screen text.

If you need to reinvigorate adoption of Salesforce processes or want to make sure your rollout gets off on the right foot, contact us.

E-Learning

Our e-learning services leverage the same multimedia principles as process adoption, but we add a customizable quiz engine so you can test for understanding. Quizzes are woven into the fabric of the learning experience and scores can be integrated directly into your learning management system (LMS). The learning experience can include quick access to related resources in an omnipresent container: glossary of terms, handbooks, PowerPoint decks, you name it. Everything the student needs to ensure knowledge transfer and retention is at their fingertips. For more information on how Luminosity Group can bring your corporate learning curriculum to life, contact us.